Contact Us - Give Us Feedback

We actively look to improve our service. If we have recently carried out work for you, we would be grateful for your feedback on the service we provided.
 
Your feedback will be emailed to the Director of Stirling Electrical Services and will be acted upon to allow us to maintain and improve our customer service.
 
If you prefer, you may complete the form confidentially. However feedback is most valuable to us if we can identify the specific job and electrician.
 
Thank you very much for your time.
 
Customer details (optional)
Your name:
 
Company name (if applicable):
 
Address:
 
Town:
 
Postcode:
 
Email address:
 
How did you hear about us:
 
Job details (optional)
Date of job:
 
Invoice / document number:
 
Brief description of work carried out:
 
Electrician's name (if known):
 
Tell us what you think
Getting In Touch:
Stirling Electrical Services always answered / returned calls / emails quickly.
Disagree 1 2 3 4 5 Agree
Information Over The Phone:
The information you were given over the phone / email was clear and informative.
Disagree 1 2 3 4 5 Agree
Booking A Job:
Overall booking your job was a smooth process.
Disagree 1 2 3 4 5 Agree
Timescale of Job:
Stirling Electrical Services managed to book a date for your job that was within a suitable timescale.
Disagree 1 2 3 4 5 Agree
Estimate / Quotation:
If applicable, you received an estimate / quotation within 7 days of the electrician's visit.
Disagree 1 2 3 4 5 Agree
Estimate / Quotation:
If applicable, the estimate / quotation was clear and contained all the information you required.
Disagree 1 2 3 4 5 Agree
Punctuality:
The electrician turned up at the time expected, or you were advised if they were running late.
Disagree 1 2 3 4 5 Agree
Quality Of Work:
The quality of the work and service carried out by the electrician was to the standard you would expect.
Disagree 1 2 3 4 5 Agree
Value For Money:
You received value for money from Stirling Electrical Services.
Disagree 1 2 3 4 5 Agree
Overall Rating:
Overall, the service you received from Stirling Electrical Services was very good.
Disagree 1 2 3 4 5 Agree
Recommend:
You would without hesitation recommend Stirling Electrical Services to other people/businesses.
Disagree 1 2 3 4 5 Agree
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Please use the space below to give us any other comments (positive or negative), or suggestions that may help us to improve our service.
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STIRLING ELECTRICAL SERVICES LTD,
12 QUEEN STREET, FALLIN, STIRLINGSHIRE, FK7 7JG
© Stirling Electrical Services Ltd. 1996 -
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